Smart forum thread management for Discord. Auto-tagging, reminders, and lifecycle management to keep your forum organized.
Forum Assistant monitors your Discord forum channels and automatically manages thread lifecycle by applying tags based on activity. It also sends reminders to support roles and thread authors to ensure no post goes unanswered.
Forum Assistant uses three tags to track thread status. You must create these tags in your Discord forum channel with the exact same names configured in the dashboard.
Applied when a thread has no replies yet.
Applied when a thread has replies but isn't resolved.
Applied when the thread is marked as solved or auto-closed.
Waiting for Reply, Discussing, and Solved.
Threads that have been inactive for a set period are automatically closed and tagged as Solved.
{hours} to insert the inactivity duration.Forum Assistant sends two types of reminders to prevent threads from being forgotten. Configure in Dashboard โ Reminders.
Sent to configured support roles when a thread has received no replies. Notifies your team to help the original poster.
{roleId} in the message to mention roles.Sent to the original poster when replies exist but the thread hasn't been resolved. Includes a "Mark as Solved" button.
{userId} in the message to mention the poster.{user} to mention who clicked the button.